FAQs

We have compiled a list below of the questions we get asked the most and put them below for your reference. This means more info without the wait time! Please have a read through but by all means if there is something we haven’t answered drop us a message or give us a ring!

What services do you provide?

We have tried to list as many of our hire items and service on the website but our collection is always growing so its hard! We have a large range of props to hire to help you dress your day – these can be provided by us or there is also a dry hire option where you can come and collect and drop back off. We also offer venue styling where we will work with you to help create the space of your pinterest dreams! This can be from draping to uplighters, blossom avenues or a Disney party!

Have a browse through but by all means please contact us if you are looking for something specific as chance are we can help you create it!

Where do you cover?

We are based near Horsham West Sussex and generally will travel up to an hour. If it is one of our larger packages or a shorter event where we can stay for the duration we will travel up to an hour and a half – so again its worth contacting us if your in doubt.

How does booking work?

Once you have confirmed you would like to go ahead we will need your email address to send you the paperwork. This consists of booking documents which will need to be signed and returned and also your own personal invoice. A 20% deposit secures your date and then you are all in the diary!

Can I come and view some items?

Yes we have now moved into a new premises which has a small showroom facility – so book in with us and we will be happy to show you around or create a set up based on your needs.

Can items be moved?

Some of our items can be moved during the booking if checked and discussed with us first – Our flower walls, giant blossom arch and moon arch cannot be moved during the booking.

We do offer a service where we can stay – take the item down, move them and put them back up for you – there is a charge of £80.00 per item for this service.

Do you charge for travel?

We do charge travel on any bookings over 15miles away from our base – contact us for prices as we do offer travel discounts dependent on the value of the booking.

 

Some of our more common charges are below so you can get an idea of price.

 

Crawley – FOC over £100.00

Brighton – £20

Guilford – £20

Croyden – £20

Central London – £25 and any applicable charges

Haywards Heath – £15

Arundel – £15

Horsham – FOC

Do you cover any venue?

We are happy to work at any venue within our radius but we do require parking due to the nature of the job there is often heavy lifting. If there is no venue parking contact us to discuss options.

How long does set up take?

We will send you a booking form so we are able to work together and factor in set up times to make sure your day runs flawlessly. To give you an idea for a flower wall we normally allow 1.5 hours, flower wall with balloon arch 2 hours, 80 chair covers with bows 2.5 hours, 8 centre pieces 1 hour.

Do you offer discounts?

We have lots of great packages on the packages tab but we do also offer bulk booking discount so if there is 3 or more items booked together we will offer you our best price possible!

Do you have insurance?

We are fully insured and our items are pat tested where relevant – if your venue requires a certificate please let us know and we will be happy to send these over.